Safety Bulletin B362 Issue 01 DSR 01 013 Safety Documents

DSR 01 013 Safety Documents v7.0 was superseded by v8.0 on 14th May 2026.


Safety Bulletin B362 - Issue 01 - DSR 01 013 Safety Documents

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We’re carrying out a planned power cut in your area. We’ll do our best to cause as little disruption to you as possible, and we’ll make every effort to finish the work as quickly as we can. Occasionally, there may be times when we might have to postpone the work. You can check our website for the latest updates:

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This service includes the full package of core work which will be carried out by us to deliver your order, which includes, programming, notice / permitting / street works management, traffic management, excavation, underground or overhead connection and backfill / reinstatement.

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<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://www.ukpowernetworks.co.uk/internet/en/our-services/public-highway/Connection%20T&amp;Cs%20Sept2016%20v7.pdf" target="_blank">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

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This form is for contacting the ISG. We are independent of UK Power Networks.

This service allows you to carry out the contestable elements of the work including noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement. This also applies to overhead line connections. A programme date would be offered for us to complete your connection. Our connections teams are not limited to working on single requests as they will be completing other programmed works. This service will require a contract to be set-up between all parties.

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<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://media.umbraco.io/ukpn-cms/g0mjuzgy/connection-tcs-sept2016.pdf" target="_blank" title="Metered Connections Terms and Conditions">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

Please check you’ve entered your address correctly. If you are still experiencing issues please email us with your details to MPAS@ukpowernetworks.co.uk or call us on 0800 029 4283 and we’ll be happy to help. Remember, we can only help you if you live in London, the South East or East of England.

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We offer a wide range of tailored support options, all for free if you are signed up to our Priority Services Register.

Need extra support or additional care during a power cut?

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<div>We're carrying out a planned power cut in your area. For our engineers to carry it out safely they need to turn the power off. We're doing this work as it's essential to provide reliable electricity supplies to your area. We're sorry for any inconvenience caused and thank you for your patience.</div>
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<div>Reason for the planned power cut</div>
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You will get:
<ul>
<li>Reminders and updates about this work including any delays or cancellations</li>
<li>Choose free items to support you during your power cut such as a £5 coffee voucher</li>
<li>Alerts about power cuts or planned power cuts that might affect you in the future</li>
</ul>

You will get:
<ul>
<li>Reminders and updates about this work including any delays or cancellations</li>
<li>Alerts about power cuts or planned power cuts that might affect you in the future</li>
</ul>

We have finished our planned power cut work.

Please highlight any observations e.g. Bare conductor accessible by touch. Looped to number 34 and/or any customer information

If you don't have a postcode yet (e.g for new build properties), please provide the nearest postcode.

Check if you have a power cut or outage in [place] using the online power cut checker from UK Power Networks today.

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Power Cut Check for [place] | UK Power Networks

If you need this application form in large font, EasyRead or Braille, please call <a href="tel:08001699970">0800 169 9970 </a>or email us at <a href="mailto:PSR@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a>. You can also download this application form in different formats and languages on our <a href="/ukpn/power-cut/priority-services/resources-and-downloads/" title="Resources and downloads">resources page</a>.

We can send you updates and reminders about this planned power cut and other power cuts that might affect your area in the future.

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This service allows you to carry out the contestable elements of the delivery task including, noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement, and offers you exclusive use of a jointing team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is priced on application and a contract will be set up between all parties.

This service allows you to carry out the contestable elements of the delivery task including, noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement and offers you exclusive use of an overhead team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is subject to availability and priced on application; a contract will be set up between all parties.

We are investigating reports of a power cut and more information will appear here shortly, so keep checking for updates. We are sorry for any disruption this may be causing you

We are receiving reports from other customers about a power cut in your area

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This planned power cut has now finished. Thank you for your patience and cooperation while we carried out essential work on the electricity network which helps power the community and keep local businesses running.

How the planned power cut went

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<div>We have finished our planned power cut work.</div>
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If you need this application form in large font, EasyRead or Braille, please call <a href="tel:08001699970">0800 169 9970</a> or email us at <a href="mailto:psr@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a>.
You can also download this application form in different formats and languages on our <a href="/ukpn/power-cut/priority-services/resources-and-downloads/" title="Resources and downloads">resources page</a>.

The Priority Services Register is free to join. It helps us to look after customers who have specific communication, access or safety needs. If you live in London, the South East or the East of England, we can offer extra support when you need it, for example if you experience a power cut. To be added to our Priority Services Register, please complete our short form below.
If you would like to receive a copy of our Priority Services Register application form in large font, in EasyRead, or in Braille, please call <a href="tel:08001699970">0800 169 9970</a> or email us at <a href="mailto:psr@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a> and we’ll be happy to arrange this for you. You can also download our EasyRead form and language forms from our <a rel="noopener" href="/ukpn/power-cut/priority-services/resources-and-downloads/" target="_blank" title="Resources and downloads">Priority Services resources and downloads web page</a>.
For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a>. and our <a rel="noopener" href="/ukpn/power-cut/priority-services/psr-promise-and-keeping-your-data-safe/" target="_blank" title="View our PSR Promise">Priority Services Promise</a>.

Please use the file upload section below to upload supporting documents including: Schematic diagram for the proposed scheme:*
Details of your export limiting scheme such as G100 type test reference or electricity storage manufacturer’s statement of compliance:*
<a rel="noopener" href="https://www.energynetworks.org/industry-hub/resource-library/?search=EREC+G100" target="_blank" title="Go to the Energy Networks Associations website to view more information about EREC G100" data-anchor="?search=EREC+G100">View more information regarding EREC G100</a>.
G98 type verification test report:*
Need help finding your type verification test reports? <a rel="noopener" href="https://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">Enter details here</a>.
Additional Attachments:
Computer print out (where possible) or other schedule of protection settings;
Electricity meter(s) make and model;
Datasheets of inverter and other installed equipment
* Mandatory items

Your data We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes but we work with two research organisations, Rant &amp; Rave and Explain Research who may contact you for feedback about our service. Your feedback is shared with us and Ofgem, our regulator. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a>.
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<div class="intro__icon-box">You should not proceed with this application. Your proposed installation falls under EREC G98. Your installer is required to advise us of the intention to use the electricity storage device no later than 28 days (inclusive of the day of commissioning), after the electricity storage device is commissioned. <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">View more information</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. If the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) and you are using EREC G99 type tested inverters please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>. If your installation is not eligible for the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>&nbsp;please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 standard process</a>. To determine whether your inverters are EREC G99 type tested please visit the&nbsp;<a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Visit the ENA Report Register">ENA Type Test Verification Report Register</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. Your proposed installation falls under EREC G98. Your installer is required to advise us of the intention to use the electricity storage device no later than 28 days (inclusive of the day of commissioning), after the electricity storage device is commissioned. <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">View more information</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. If your Distributed Energy Resources (DER) will not be connected via EREC G98 type tested inverters please follow the relevant process as described below:</div>
<ul>
<li>If your Distributed Energy Resources (DER) will be connected via EREC G99 type tested inverters and the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) please follow the <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/#pre3" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" data-anchor="#pre3">G99 simple process</a>. To determine whether your inverters are EREC G99 type tested please visit the&nbsp;<a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">ENA Type Test Verification Report Register</a>.</li>
<li>For all non-type tested inverters please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/#pre4" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" data-anchor="#pre4">G99 standard process</a>.</li>
</ul>

<a rel="noopener" href="https://www.energynetworks.org/industry-hub/resource-library/" target="_blank" title="View more information regarding EREC G100">View more</a> information regarding EREC G100.

<div class="intro__icon-box">You should not proceed with this application. If the export capacity of your installation will not be limited to maximum of 16A per phase you need to follow either the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>&nbsp;or the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 standard process</a>&nbsp;depending on the rated capacity of your installation.</div>

To determine whether your inverters are EREC G98 type tested please visit the <a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">ENA Type Test Verification Report Register</a>.

You should not proceed with this application. If your installation does not comply with the emission limits of Stages 1 or 2 of IEC Technical Report 61000-3-4 you will need to ensure compliance prior to being offered a connection to the distribution network.

<a rel="noopener" href="http://www.dcode.org.uk/assets/images/ENA_ER_G5_Issue_4_Amendment_1_(2005).pdf" target="_blank" title="View more information on emission limits and EREC G5/4-1">View more</a> information on emission limits and EREC G5/4-1.

<div class="p-rich_text_section intro__icon-box">You should not proceed with this application.</div>
<div class="p-rich_text_section"> Our G99 fast track process is only available for single premises connections. </div>
<div class="p-rich_text_section">For multiple premises please follow the relevant process as described below:</div>
<div class="p-rich_text_section"></div>
<ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false">
<li data-stringify-indent="0" data-stringify-border="0">If the rated capacity of your installation is 11.04kW or less (three phase) at 400V or 3.68kW or less (single phase) at 230V please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre2" data-sk="tooltip_parent" data-remove-tab-index="true">G98 multiple premises connections process</a>.</li>
<li data-stringify-indent="0" data-stringify-border="0">If the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre3" data-sk="tooltip_parent" data-remove-tab-index="true">G99 simple process</a>.</li>
<li data-stringify-indent="0" data-stringify-border="0">If your installation is not eligible for either of the above please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre4" data-sk="tooltip_parent" data-remove-tab-index="true">G99 standard process</a>.</li>
</ul>

By making this application you understand and agree to the Terms and Conditions that:
<ul>
<li>You must install and operate the electricity storage and generation units exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1;</li>
<li>If UK Power Networks has reason to believe that the electricity storage and generation units have been installed or are being operated otherwise than exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1 it may de-energise the connection and require that witness tests are undertaken in its presence and/or that the customer undertakes such remedial works as it shall deem appropriate; and</li>
<li>The customer shall bear its own and UK Power Networks’ costs associated with any witness tests and / or remedial works that UK Power Networks may require to be carried out if it has reason to believe that the electricity storage and generation units have been installed, or are being operated, otherwise than exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1.</li>
</ul>

Please be aware that you are required to provide the commissioning sheets on the day after the planned commissioning date. The contact details of the relevant team will be included in the confirmation email you will receive within 10 working days after submitting the application.
Note: Your planned commissioning date must be at least 10 working days from the date of application, but not more than 3 months in advance as our connection offers are only valid for 3 months.

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We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes but we work with two research organisations, Rant &amp; Rave and Explain Research who may contact you for feedback about our service. Your feedback is shared with us and Ofgem, our regulator. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a> and <a rel="noopener" href="/ukpn/terms-and-conditions/" target="_blank" title="Terms and Conditions">Terms and Conditions</a>.

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We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes but we work with two research organisations, Rant &amp; Rave and Explain Research who may contact you for feedback about our service. Your feedback is shared with us and Ofgem, our regulator. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a href="/ukpn/privacy-notice/" title="Privacy Notice">Privacy Notice</a>.

During a power cut we can text you updates and give you an estimated time that your power will be back on. We can also let you know when there's a large power cut in your area.
Please enter your details below.

<ul>
<li>We will not send you marketing messages, only updates about this power cut.</li>
<li>This service is free, however, your network may charge you if you're outside of the UK. Standard text fees will apply for messages that you send to us.</li>
<li>You can stop receiving text messages at any time by texting STOP.</li>
</ul>

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Update from the team

<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://media.umbraco.io/ukpn-cms/rclbkfju/tscsumc.pdf" target="_blank" title="Unmetered Connections Terms and Conditions">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

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<div>Share with neighbours, friends and family who may also be affected.</div>
</div>

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<div>Help others who may be affected</div>
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<div>Please enter a valid UK mobile phone number with no spaces or symbols</div>
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