EDS 08-1101 IDNO Networks

This standard details the supply arrangements for embedded networks owned and operated by independent distribution network operators (IDNOs), and includes guidance on the application of ENA EREC G88.

Want to report a power cut for a different address?

<div>
<div>Thank you for your enquiry</div>
</div>

If your address and meter number cannot be found, please complete the short form below so our team can help find your electricity supplier and MPAN details.

Can't find address?
Please call us free 24 hours a day on <a href="tel:08003163105">0800 31 63 105</a><a href="tel:0800 316 3105" title="0800 316 3105"></a>&nbsp;and we'll be happy to help you.

We are unable to find your address

Analytics cookies collect information that is used in aggregate form to help us understand how our website is being used, this helps us to improve yours and others experience of the website.

Analytics

Use the map tool to find the exact Easting and Northing of your asset’s location, or enter the values manually if you already know them.

Something went wrong.

Sorry, we don't have cost data for this area right now.

We will only use your personal details to respond to your feedback. We will not contact you for marketing purposes and your details will be managed in accordance with the requirements of the Data Protection Act 1998.

Please try another city or town, or <a href="https://www.powercut105.com/en/" title="Visit the Power Cut 105 website">visit the Power Cut 105 website</a> to find your local distributor.

We’re unable to find this location

The Construction (Design &amp; Management) Regulations (CDM 2015) are the main set of regulations for managing the health, safety and welfare of construction projects. CDM applies to all building and construction work and includes new build, demolition, refurbishment, extensions, conversions, repair and maintenance. For further information please go to the HSE website searching “CDM”.”

Cookies

We are sorry to see you go...
Account deletion is final. There will be no way to restore your account.

Please confirm you want to delete your account

One last step

Select to change the email address associated with your account.

Change email

We’re carrying out a planned power cut in your area. We’ll do our best to cause as little disruption to you as possible, and we’ll make every effort to finish the work as quickly as we can. Occasionally, there may be times when we might have to postpone the work. You can check our website for the latest updates:

Please enter a valid UK mobile number.

Please give us a call on 0800 31 63 105 and we'll be more than happy to help.

Sorry, we’re unable to offer you text message updates for the postcode you have entered.

We were unable to add your number to receive future alerts. Please give us a call on 0800 31 63 105 and we'll be more than happy to help.

You're all signed up to receive messages for your current power cut.

We were unable to add your number to receive future alerts.

Please make sure your High Earth Loop Impedance form is clear, on company letterhead, and includes a valid letter of authority.

Just enter the information below and we will email you the details

The form has errors outstanding. Please check all fields.

This service includes the full package of core work which will be carried out by us to deliver your order, which includes, programming, notice / permitting / street works management, traffic management, excavation, underground or overhead connection and backfill / reinstatement.

Get future text message updates from our team

We've also saved your details and we'll text you in future if there's a power cut in your area.

Thanks

<div>
<div>Please confirm this is the address you're enquiring about?</div>
</div>

<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://www.ukpowernetworks.co.uk/internet/en/our-services/public-highway/Connection%20T&amp;Cs%20Sept2016%20v7.pdf" target="_blank">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

Example help text from RTE dictionary item

This service allows you to carry out the contestable elements of the work including noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement. This also applies to overhead line connections. A programme date would be offered for us to complete your connection. Our connections teams are not limited to working on single requests as they will be completing other programmed works. This service will require a contract to be set-up between all parties.

Enter the Easting, Northing and What3words values

We’re sorry we’re having trouble getting these details for you. Our team will be able to help, please send us the address you tried searching. We’ll get back to you within the next 10 days.
If you’re not the bill payer, you can continue to fill in this form but you'll need to <a rel="noopener" href="mailto:mbx-mpasenquiry@ukpowernetworks.co.uk" target="_blank">send us a letter of authority</a> from the bill payer or building owner authorising us to provide this information. We do not accept management agreements or account information correspondence. Alternatively, we can send a letter to the property marked for the bill payer's attention confirming the details.

We’ll be in contact within the next 10 working days.

Thank you for your enquiry

Address or meter number not found

We use third party cookies on our site to serve you with advertisements that we believe are relevant to you and your interests. You may see these advertisements on our site and on other sites that you visit on any of your devices where you have accepted marketing cookies. Please note that if you disable these, you will still see adverts but they will not be specifically tailored to you and your interests.

Marketing

We are unable to find your meter number

<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://media.umbraco.io/ukpn-cms/g0mjuzgy/connection-tcs-sept2016.pdf" target="_blank" title="Metered Connections Terms and Conditions">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

Please check you’ve entered your address correctly. If you are still experiencing issues please email us with your details to MPAS@ukpowernetworks.co.uk or call us on 0800 029 4283 and we’ll be happy to help. Remember, we can only help you if you live in London, the South East or East of England.

Sorry, we still can’t find the electricity supplier for the address you’ve given

We've emailed your details to %EMAIL%. Please check your spam/junk folder in case you haven't received it.

Title is limited to eight characters

Necessary cookies enable core functionality. Our website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences (please note if disabled our website may not work or show correctly on your device).

Necessary Cookies

Our engineers are addressing the cause of the fault and how best to repair it.
 
We will update you with an estimated restoration time as soon as we know more.

Some of these are necessary, while others allow us to enhance your experience, personalise content and ads (across your devices), and provide insights into how the site is being used. For the full details of each of the cookies we use please see our Cookie Policy. Our recommended settings are that these cookies are all active but if you are not happy with this you can manage your preferences by clicking Customise Cookie Settings.

We use necessary cookies to make our website work. You can only disable these by changing the settings in your browser, but this may affect how our website functions or displays on your device.

We also use additional cookies. These help us to enhance your experience, for example, to personalise content, remember your preferences and improve our services.

To make detailed changes to these, you can manage your preferences in the cookie settings.

Your data We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a>.

<div>
<div>Please enter a postcode and choose an address</div>
</div>

<div>
<div>Please enter a valid UK mobile number</div>
</div>

We offer a wide range of tailored support options, all for free if you are signed up to our Priority Services Register.

Need extra support or additional care during a power cut?

<div>
<div>We're carrying out a planned power cut in your area. For our engineers to carry it out safely they need to turn the power off. We're doing this work as it's essential to provide reliable electricity supplies to your area. We're sorry for any inconvenience caused and thank you for your patience.</div>
</div>

<div>
<div>Reason for the planned power cut</div>
</div>

You will get:
<ul>
<li>Reminders and updates about this work including any delays or cancellations</li>
<li>Choose free items to support you during your power cut such as a £5 coffee voucher</li>
<li>Alerts about power cuts or planned power cuts that might affect you in the future</li>
</ul>

You will get:
<ul>
<li>Reminders and updates about this work including any delays or cancellations</li>
<li>Alerts about power cuts or planned power cuts that might affect you in the future</li>
</ul>

We have finished our planned power cut work.

If you don't have a postcode yet (e.g for new build properties), please provide the nearest postcode.

Check if you have a power cut or outage in [place] using the online power cut checker from UK Power Networks today.

Not all customers in the highlighted area will be without power.

Report a power cut

Pin placement is approximate and may not be your exact property

Power Cut Check for [place] | UK Power Networks

If you need this application form in large font, EasyRead or Braille, please call <a href="tel:08001699970">0800 169 9970 </a>or email us at <a href="mailto:PSR@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a>. You can also download this application form in different formats and languages on our <a href="/ukpn/power-cut/priority-services/resources-and-downloads/" title="Resources and downloads">resources page</a>.

We can send you updates and reminders about this planned power cut and other power cuts that might affect your area in the future.

Receive power cut updates from our team

Please enter a valid UK mobile phone number with no spaces or symbols

This service allows you to carry out the contestable elements of the delivery task including, noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement, and offers you exclusive use of a jointing team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is priced on application and a contract will be set up between all parties.

This service allows you to carry out the contestable elements of the delivery task including, noticing / permitting / street works management, traffic management, site management, the excavation / backfill / reinstatement and offers you exclusive use of an overhead team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is subject to availability and priced on application; a contract will be set up between all parties.

We are investigating reports of a power cut and more information will appear here shortly, so keep checking for updates. We are sorry for any disruption this may be causing you

We are receiving reports from other customers about a power cut in your area

* Indicates required fields

This planned power cut has now finished. Thank you for your patience and cooperation while we carried out essential work on the electricity network which helps power the community and keep local businesses running.

How the planned power cut went

<div>
<div>We have finished our planned power cut work.</div>
</div>

If you need this application form in large font, EasyRead or Braille, please call <a href="tel:08001699970">0800 169 9970</a> or email us at <a href="mailto:psr@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a>.
You can also download this application form in different formats and languages on our <a href="/ukpn/power-cut/priority-services/resources-and-downloads/" title="Resources and downloads">resources page</a>.

The Priority Services Register is free to join. It helps us to look after customers who have specific communication, access or safety needs. If you live in London, the South East or the East of England, we can offer extra support when you need it, for example if you experience a power cut. To be added to our Priority Services Register, please complete our short form below.
If you would like to receive a copy of our Priority Services Register application form in large font, in EasyRead, or in Braille, please call <a href="tel:08001699970">0800 169 9970</a> or email us at <a href="mailto:psr@ukpowernetworks.co.uk" title="Email us">psr@ukpowernetworks.co.uk</a> and we’ll be happy to arrange this for you. You can also download our EasyRead form and language forms from our <a rel="noopener" href="/ukpn/power-cut/priority-services/resources-and-downloads/" target="_blank" title="Resources and downloads">Priority Services resources and downloads web page</a>.
For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a>. and our <a rel="noopener" href="/ukpn/power-cut/priority-services/psr-promise-and-keeping-your-data-safe/" target="_blank" title="View our PSR Promise">Priority Services Promise</a>.

Please use the file upload section below to upload supporting documents including: Schematic diagram for the proposed scheme:*
Details of your export limiting scheme such as G100 type test reference or electricity storage manufacturer’s statement of compliance:*
<a rel="noopener" href="https://www.energynetworks.org/industry-hub/resource-library/?search=EREC+G100" target="_blank" title="Go to the Energy Networks Associations website to view more information about EREC G100" data-anchor="?search=EREC+G100">View more information regarding EREC G100</a>.
G98 type verification test report:*
Need help finding your type verification test reports? <a rel="noopener" href="https://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">Enter details here</a>.
Additional Attachments:
Computer print out (where possible) or other schedule of protection settings;
Electricity meter(s) make and model;
Datasheets of inverter and other installed equipment
* Mandatory items

Your data We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes but we work with two research organisations, Rant &amp; Rave and Explain Research who may contact you for feedback about our service. Your feedback is shared with us and Ofgem, our regulator. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a rel="noopener" href="/ukpn/privacy-notice/" target="_blank" title="Privacy Notice">Privacy Notice</a>.
<div id="submitButton" class="enqfieldvalueend"></div>

<div class="intro__icon-box">You should not proceed with this application. Your proposed installation falls under EREC G98. Your installer is required to advise us of the intention to use the electricity storage device no later than 28 days (inclusive of the day of commissioning), after the electricity storage device is commissioned. <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">View more information</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. If the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) and you are using EREC G99 type tested inverters please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>. If your installation is not eligible for the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>&nbsp;please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 standard process</a>. To determine whether your inverters are EREC G99 type tested please visit the&nbsp;<a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Visit the ENA Report Register">ENA Type Test Verification Report Register</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. Your proposed installation falls under EREC G98. Your installer is required to advise us of the intention to use the electricity storage device no later than 28 days (inclusive of the day of commissioning), after the electricity storage device is commissioned. <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">View more information</a>.</div>

<div class="intro__icon-box">You should not proceed with this application. If your Distributed Energy Resources (DER) will not be connected via EREC G98 type tested inverters please follow the relevant process as described below:</div>
<ul>
<li>If your Distributed Energy Resources (DER) will be connected via EREC G99 type tested inverters and the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) please follow the <a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/#pre3" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" data-anchor="#pre3">G99 simple process</a>. To determine whether your inverters are EREC G99 type tested please visit the&nbsp;<a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">ENA Type Test Verification Report Register</a>.</li>
<li>For all non-type tested inverters please follow the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/#pre4" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" data-anchor="#pre4">G99 standard process</a>.</li>
</ul>

<a rel="noopener" href="https://www.energynetworks.org/industry-hub/resource-library/" target="_blank" title="View more information regarding EREC G100">View more</a> information regarding EREC G100.

<div class="intro__icon-box">You should not proceed with this application. If the export capacity of your installation will not be limited to maximum of 16A per phase you need to follow either the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 simple process</a>&nbsp;or the&nbsp;<a rel="noopener" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation">G99 standard process</a>&nbsp;depending on the rated capacity of your installation.</div>

To determine whether your inverters are EREC G98 type tested please visit the <a rel="noopener" href="http://www.ena-eng.org/ProductTypeTestRegister/Product.aspx" target="_blank" title="Go to the Energy Networks Association's website to view the ENA Type Test Verification Report Register">ENA Type Test Verification Report Register</a>.

You should not proceed with this application. If your installation does not comply with the emission limits of Stages 1 or 2 of IEC Technical Report 61000-3-4 you will need to ensure compliance prior to being offered a connection to the distribution network.

<a rel="noopener" href="http://www.dcode.org.uk/assets/images/ENA_ER_G5_Issue_4_Amendment_1_(2005).pdf" target="_blank" title="View more information on emission limits and EREC G5/4-1">View more</a> information on emission limits and EREC G5/4-1.

<div class="p-rich_text_section intro__icon-box">You should not proceed with this application.</div>
<div class="p-rich_text_section"> Our G99 fast track process is only available for single premises connections. </div>
<div class="p-rich_text_section">For multiple premises please follow the relevant process as described below:</div>
<div class="p-rich_text_section"></div>
<ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false">
<li data-stringify-indent="0" data-stringify-border="0">If the rated capacity of your installation is 11.04kW or less (three phase) at 400V or 3.68kW or less (single phase) at 230V please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre2" data-sk="tooltip_parent" data-remove-tab-index="true">G98 multiple premises connections process</a>.</li>
<li data-stringify-indent="0" data-stringify-border="0">If the rated capacity of your installation is 50kW or less (three phase) or 17kW or less (single phase) please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre3" data-sk="tooltip_parent" data-remove-tab-index="true">G99 simple process</a>.</li>
<li data-stringify-indent="0" data-stringify-border="0">If your installation is not eligible for either of the above please follow the&nbsp;<a rel="noopener" tabindex="-1" href="/ukpn/new-electricity-connections/distributed-energy-resources-der-generation/" target="_blank" title="Distributed Energy Resources (DER) &amp; Generation" class="c-link" data-stringify-link="https://www.ukpowernetworks.co.uk/internet/en/our-services/list-of-services/electricity-generation/distributed-generation-connection/#pre4" data-sk="tooltip_parent" data-remove-tab-index="true">G99 standard process</a>.</li>
</ul>

By making this application you understand and agree to the Terms and Conditions that:
<ul>
<li>You must install and operate the electricity storage and generation units exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1;</li>
<li>If UK Power Networks has reason to believe that the electricity storage and generation units have been installed or are being operated otherwise than exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1 it may de-energise the connection and require that witness tests are undertaken in its presence and/or that the customer undertakes such remedial works as it shall deem appropriate; and</li>
<li>The customer shall bear its own and UK Power Networks’ costs associated with any witness tests and / or remedial works that UK Power Networks may require to be carried out if it has reason to believe that the electricity storage and generation units have been installed, or are being operated, otherwise than exactly as described in the application form and in accordance with the EREC G98, EREC G100 and EREC G5/4-1.</li>
</ul>

Please be aware that you are required to provide the commissioning sheets on the day after the planned commissioning date. The contact details of the relevant team will be included in the confirmation email you will receive within 10 working days after submitting the application.
Note: Your planned commissioning date must be at least 10 working days from the date of application, but not more than 3 months in advance as our connection offers are only valid for 3 months.

Can't find address?&nbsp;<a href="/ukpn/power-cut/map/" title="Map" class="link-arrow" data-clear-address="">Explore Map</a>

Thanks, we'll start to send you text updates about this power cut shortly

Thanks, we'll start sending you text updates shortly. We'll also use your details to text you about any future power cuts which we become aware of that may affect you.

Thank you for signing up. We will keep you updated if there are any large power cuts affecting your address.

We've saved your details and we'll text you in the future if there's a power cut in your area.

Sorry, we’re unable to offer you text message updates for the postcode you have entered. Please call us free 24 hours a day on&nbsp;<a href="tel:08003163105" title="0800 316 3105">0800 31 63 105</a>&nbsp;and we’ll be happy to help you.

Register for text updates failure

We were unable to add your number to receive future alerts. Please give us a call on <a href="tel:08003163105">0800 31 63 105</a> and we'll be more than happy to help.

You're all signed up to received messages for your current power cut

We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes but we work with two research organisations, Rant &amp; Rave and Explain Research who may contact you for feedback about our service. Your feedback is shared with us and Ofgem, our regulator. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our <a href="/ukpn/privacy-notice/" title="Privacy Notice">Privacy Notice</a>.

During a power cut we can text you updates and give you an estimated time that your power will be back on. We can also let you know when there's a large power cut in your area.
Please enter your details below.

<ul>
<li>We will not send you marketing messages, only updates about this power cut.</li>
<li>This service is free, however, your network may charge you if you're outside of the UK. Standard text fees will apply for messages that you send to us.</li>
<li>You can stop receiving text messages at any time by texting STOP.</li>
</ul>

Get free text updates

We can text you to let you know when we're aware of a future power cut affecting your area.
To sign up for future text message alerts, enter the postcode and select the property you would like to receive a text message for.

Thanks, we'll start to send you text updates about this power cut shortly.

Sometimes we may have to access inside your property to fix the power cut. In case this is needed, please specify at least a four hour period when you will be home.

<ul>
<li>Must be at least 10 characters long</li>
</ul>

Update from the team

<div>UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at <a rel="noopener" href="https://media.umbraco.io/ukpn-cms/rclbkfju/tscsumc.pdf" target="_blank" title="Unmetered Connections Terms and Conditions">Connection and Diversionary Works Terms and Conditions</a> or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.</div>

<div>
<div>Share with neighbours, friends and family who may also be affected.</div>
</div>

<div>
<div>Help others who may be affected</div>
</div>

<div>
<div>Please enter a valid UK mobile phone number with no spaces or symbols</div>
</div>